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Selling on Marketplaces? What You Should Know About the Nuances Between Amazon, Walmart, Jet and eBay

As the market shifts, brands are turning to Amazon and other marketplaces to increase visibility among potential customers and capture more sales.

But as brands develop marketplace strategies, it can be difficult to manage each marketplace’s varying rules and regulations. Nuances have emerged across each marketplace in terms of programs, audiences, pricing strategies and tactics for success. To maximize conversions and sales, brands must understand best practices for each channel.

Understanding marketplace nuances

So what’s important for brands to keep in mind as they consider expanding sales on each marketplace?

Amazon rewards sellers that meet its standards with high seller ratings, and punishes those that don’t. Amazon will actually kick off sellers with consistently low ratings. However, top performing sellers enjoy perks like high search rankings, sponsored products or a spot in the coveted Buy Box. In turn, these perks generate more visibility and awareness — a perfect example of Amazon’s flywheel effect theory.

Additionally, Amazon’s success means sellers face high competition and difficulty differentiating. Along with ensuring quality customer service and earning high seller ratings, sellers that invest in advertising on the site gain increased visibility and ultimately drive more sales.

Also, certain products tend to sell better on eBay compared to other marketplaces. While Amazon is known for household items and books, eBay is known for electronics, such as laptops, game consoles and smartphones. In fact, the top five highest selling items on eBay are electronics.

Work with a partner that knows marketplaces inside and out

Even with a solid understanding of the nuances among marketplaces, it can be tough for brands to keep up on their own. Many brands (and retailers selling on marketplaces) work with technologies and consulting partners that have relationships with marketplaces. This gives them the ability to to offer tailored strategies to help sellers grow.

The right marketplace tools enable brands to house their entire catalog in one place, and alter the product selection for each marketplace based on its customer base and competition. In addition, a good partner can ensure that product information like naming conventions, attributes, size and color meet the standards of each marketplace.

A marketplace strategy is a must for brands, but navigating the various sites without the help of a partner that truly understands the industry inside and out is no easy feat.

Learn more about CommerceHub’s marketplace offerings today.