Auto parts retailer will use merchandising and fulfillment platform to rapidly add SKUs, quickly deliver products to customers, and integrate product content into e-commerce website
The Pep Boys – Manny, Moe & Jack (NYSE: “PBY”), the nation’s leading automotive aftermarket service and retail chain, will vastly increase the number of products available on its website and in-store – without adding physical inventory – by connecting with their suppliers through the merchandising and fulfillment platform CommerceHub.
Using CommerceHub, Pep Boys will exponentially expand its product assortment by utilizing their vendor partners’ available inventory. By relying on a network of suppliers to fulfill customer orders, Pep Boys can make more SKUs available online and through in-store special orders without investing in product inventory or new fulfillment centers. CommerceHub will help Pep Boys and their vendors fulfill the orders and quickly deliver products to customers.
By partnering with CommerceHub, Pep Boys will be able to build an “endless aisle” of products through third-party suppliers while maintaining control over the fulfillment and shipping process.
“The most effective way for retailers to increase revenue is by expanding their product assortment while decreasing inventory,” said Frank Poore, founder and CEO of CommerceHub. “By partnering with CommerceHub, Pep Boys will dramatically increase their product assortment and drive revenue growth.”
Pep Boys currently operates an e-commerce site that gives customers access to a varied selection of products. In addition, the company offers customers the ability to special order third-party products exclusively at Pep Boys locations, with several delivery options.
With CommerceHub, Pep Boys will be able to provide all current inventory and third-party special order products on its website while also gaining access to new suppliers and products.
“Our customers want easy access to our endless aisle program, in-store and online, with flexible delivery options,” stated Pep Boys’ Chief Merchandising Officer, John Kelly. “CommerceHub will help us improve the in-store and online customer experience and drive revenue growth.”
About Pep Boys
Since 1921, Pep Boys has been the nation’s leading automotive aftermarket chain. With more than 7,500 service bays in over 800 locations in 35 states and Puerto Rico, Pep Boys offers name-brand tires; automotive maintenance and repair; parts and expert advice for the Do-It-Yourselfer; commercial auto parts delivery; and fleet maintenance and repair. Customers can find the nearest location by calling 1-800-PEP-BOYS (1-800-737-2697) or by visiting www.pepboys.com.