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Manager, DevOps

Boise - Remote
Last Updated: November 22, 2021

The Role

About CommerceHub 

We pride ourselves on fostering a work environment that is diverse and inclusive. We are a team of collaborators, communicators, technologists and innovators. Creative, fun and hardworking, our team is committed to providing our customers with a great experience. Work/life balance is built into our culture. We give ample time to recharge and enjoy life outside the office. We recognize our accomplishments; we learn from our failures, and we support each other and our customers no matter what. We're looking for people who are passionate about what they do and value hard work and integrity. We invite you to join the Hub! 


The Role

In this role you will lead a dynamic team of engineers that provide foundational services for the rest of CommerceHub. You will be a key business partner driving the mission of improving the efficiency, effectiveness, and quality of how people work by providing tools, services, and support. The team's responsibility areas are broad and diverse supporting software development, technical operations, business operations, and general productivity.

Specific Duties

  • Supervising and leading a team of engineers, providing guidance, coaching, and mentorship
  • Coordinating with other leaders across the company
  • Setting the strategy and roadmap around productivity and development tools and services
  • Promoting and facilitating a cloud-first mindset
  • Executing on an end-user compute strategy covering devices, collaboration, security, connectivity, and processes
  • Preparing and presenting proposals to senior leadership and other business stakeholders
  • Assigning, directing, and evaluating technical work
  • Defining and executing on project plans, ensuring execution and quality
  • Managing a budget and approving expenditures
  • Promoting a culture of continuous improvement and learning


  • Bachelor's Degree or higher in a computer-related engineering field OR equivalent professional experience
  • At least 3 years of people management and leadership experience
  • Experience with SRE and/or DevOps concepts such as CI/CD, infrastructure-as-code, monitoring, and metrics
  • Experience with development and operations tools (e.g. GitLab, Artifactory, Graphite, SumoLogic, etc.)
  • Experience with collaboration and productivity tools (e.g. Jira, Confluence)
  • Experience with Cloud computing concepts and with AWS specifically
  • Experience with end-user computing concepts and technologies
  • Understanding the fundamentals of IT including network, storage, and compute
  • You have the ability to quickly learn new or unfamiliar technologies



The Basics 

  • A robust health and wellness program 
  • Medical, dental and vision benefits 
  • Culture and team-building activities 
  • A 6% 401(k) match 
  • Employee Assistance Program 
  • Tuition assistance 
  • Career development opportunities 
  • Charitable contribution match per team member 

The Extras 

  • Competitive time off package with front-loaded PTO and paid sick leave 
  • Four weeks paid parental (bonding) leave 
  • Floating holidays 
  • A paid volunteer day 
  • Eight company holidays 


We are an equal opportunity employer and all candidates from every background will be considered based on skills, experience and other business factors. 

EOE, including Disability/Veterans 
Authorization to work in the United States is a requirement for this role.  

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