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Accounts Receivable Specialist

Albany, NY
Last Updated: August 26, 2019

About CommerceHub

CommerceHub has been a leader in the ecommerce space for years, helping retailers and brands to Keep Growing. Our team is comprised of talented individuals from a wide range of industry leading companies such as Amazon, eBay, Microsoft, IBM, Yahoo, GE, and more. We're a group of highly driven experts making a difference, whether they are seasoned veterans, or talented millennials establishing themselves. We are always looking for great personalities to grow with us and contribute to our success.

The Role

As an Accounts Receivable Specialist, you’ll be responsible for collections from assigned customer accounts, billing, responding to customer’s questions, maintaining customer account information, and processing payments from customers.

Specific Duties

  • Collection of payments through written and verbal communication methods with assigned customers. Document and communicate collections status to management
  • Cash Application – process payments received over the phone to appropriate customers and invoices
  • Respond to varied inquiries from customers, including the processing of change requests, such as address or contact information and questions regarding billing and payments
  • Generate and distribute monthly bills to customers
  • Generate weekly and month-end reports from our ERP system, as needed
  • Research and analyze information from reports and/or inquiry screens

Successful candidates for the position must meet the following requirements:

  • College degree OR a minimum of 1-2 years of experience with billing and collections duties
  • Strong organization and communication skills
  • Solid skills in Microsoft Excel
  • High attention to detail and ability to summarize data for consumption by management
  • Ability to manage multiple tasks within time constraints
  • Experience with NetSuite is preferred


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