All Careers

Operations Engineer

Albany, NY
Last Updated: June 24, 2019

About CommerceHub

CommerceHub has been a leader in the ecommerce space for years, helping retailers and brands to Keep Growing. Our team is comprised of talented individuals from a wide range of industry leading companies such as Amazon, eBay, Microsoft, IBM, Yahoo, GE, and more. We're a group of highly driven experts making a difference, whether they are seasoned veterans, or talented millennials establishing themselves. We are always looking for great personalities to grow with us and contribute to our success.

The Role

About CommerceHub

CommerceHub has been a leader in the ecommerce space for years, helping retailers and brands to Keep Growing. Our team is comprised of talented individuals from a wide range of industry leading companies such as Amazon, eBay, Microsoft, IBM, Yahoo, GE, and more. We're a group of highly driven experts making a difference, whether they are seasoned veterans, or talented millennials establishing themselves. We are always looking for great personalities to grow with us and contribute to our success.

The Role 

As an Operations Engineer, you will work in close partnership with Software Engineering, IT, and Customer Support teams to design, develop, and implement solutions in support of CommerceHub’s products.  Additionally, you will support CommerceHub’s application deployment framework, monitoring and automation toolset, as well as contribute to infrastructure design and internal tooling. You will collaborate with CommerceHub’s Product development teams to ensure that new products and services are manageable, scalable, appropriately monitored, and operationally supported. 

About Us

  • Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder.
  • We’re empowered to make local decisions, reducing the overhead of getting things done.
  • We aim for operational excellence, automating repeatable tasks or getting fixes implemented upstream.
  • We favor a Lean approach to our development, following agile workflows such as Scrum and Kanban depending on the directive of the team.
  • We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing operational excellence.
  • Continuous Delivery is important to us and we are constantly looking to improve our automated testing and continuous integration.

About You

  • You view operations engineering as a craft and welcome the opportunity to share knowledge with fellow enthusiasts.
  • You find implementing and utilizing monitoring, metric and logging toolsets exciting and love experimenting with them.
  • "Good enough" is not in your vocabulary.  You find innovative ways to keep the customer happy through prompt, well communicated and thorough support actions. 
  • You thrive under pressure and rise to the occasion as a key contributor during incident remediation.
  • Collaborating with engineering teams on operational best practices as new applications are developed is inspiring.
  • You continually look for ways to improve process and often consider how things can be done in a more efficient manner.
  • For you, it is more than a job.

Our Tech Stack

Much of our stack is Java backed by MSSQL but we are using several other languages (e.g. JavaScript and C#), and are continually investigating new technologies. We are interested in candidates with a diverse technical background who aren't afraid to work with something new. Here is a nonexclusive list of technologies we currently use:

  • Java, JavaScript, C#, Python, Bash, Powershell, SQL
  • Amazon Web Services (AWS) – ECS, Lambda, RDS, Kinesis, CloudFormation etc.
  • Amazon Aurora, DynamoDB, MS SQL, MongoDB
  • Dropwizard, Grails, Spock, Terraform
  • GitLab-CI, Chef, Sensu, Jenkins, Site24x7, Ansible, Graphite, Grafana, Sumo

These specific engineering roles are in our Albany, NY office. 

Equal Opportunity Employer M/F/D/V

Authorization to work in the United States is a requirement for this role. CommerceHub will not provide visa sponsorship.

CommerceHub does not discriminate in employment opportunities or practices on the basis of age, race, color, sex, gender, gender identity or expression, religion, pregnancy, pregnancy-related condition, mental or physical disability, national origin, genetic information, creed, citizenship status, marital status, familial status, military status, sexual orientation, prior arrest or conviction record, domestic violence victim status, or any other characteristic protected by applicable laws. This policy governs all aspects of employment, including but not limited to selection, job assignment, compensation, discipline, termination, and access to benefits and training. 

Apply for this Job

Share this Job Posting