Accounts Receivable Specialist

Albany, NY
Last Updated: February 11, 2019

About CommerceHub

CommerceHub has been a leader in the ecommerce space for years, helping retailers and brands to Keep Growing. Our team is comprised of talented individuals from a wide range of industry leading companies such as Amazon, eBay, Microsoft, IBM, Yahoo, GE, and more. We're a group of highly driven experts making a difference, whether they are seasoned veterans, or talented millennials establishing themselves. We are always looking for great personalities to grow with us and contribute to our success.

The Role

Accounts Receivable Specialist

As an Accounts Receivable (AR) Specialist, you’ll be responsible for billing, maintaining customer contact information, processing of cash receipts, and collection follow-up.

Specific Duties:

  • Monitor customer account details for non-payment, delayed payment, or other irregularities.
  • Collections, including written and verbal communication with customers, and documenting and communicating collections status to management.
  • Cash Applications – process payments received to appropriate customers and invoices.
  • Review and resolve requests from customers, including processing address or contact changes, and billing and payment inquiries.
  • Maintain, analyze, resolve, log, and track any issues/discrepancies in the system related to customer billing and collections.
  • Provide excellent customer service to external and internal customers.
  • Meet monthly performance expectations.
  • Keep management informed of any potential problems or progress related to debts owed.

Successful candidates for the position must meet the following requirements:

  • Bachelor degree in Finance, Accounting, or Math desired OR equivalent work experience.
  • Excellent communication skills.
  • Strong attention to detail and organizational skills
  • Strong knowledge of MS Office, including Excel and Word.
  • Advanced Excel skills are a plus.
  • Ability to manage multiple tasks within time constraints.
  • Strong work ethic, attendance, and punctuality.
  • Experience using an ERP or accounting software a plus, NetSuite preferred.
  • Experience using a CRM preferred.
  • Bilingual German or French preferred.

CommerceHub does not discriminate in employment opportunities or practices on the basis of age, race, color, sex, gender, gender identity or expression, religion, pregnancy, pregnancy-related condition, mental or physical disability, national origin, genetic information, creed, citizenship status, marital status, familial status, military status, sexual orientation, prior arrest or conviction record, domestic violence victim status, or any other characteristic protected by applicable laws. This policy governs all aspects of employment, including but not limited to selection, job assignment, compensation, discipline, termination, and access to benefits and training.

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