CommerceHub helps retailers and brands increase sales and delight shoppers by expanding product assortment, promoting and selling products on the channels that perform, and enabling rapid, on-time customer delivery.
CommerceHub is a distributed commerce network connecting supply, demand and delivery that helps retailers and brands increase sales by expanding product assortments, promoting products on the channels that perform, and enabling rapid, on-time customer delivery. With its robust platform and proven scalability, CommerceHub helped over 10,000 retailers, brands, and distributors achieve an estimated $13+ billion in Gross Merchandise Value in 2016.
CommerceHub’s end-to-end solutions are provided through the CommerceHub software platform, a hub that streamlines integration and enables more efficient transactions among the company’s retailer and supplier customers and their other trading partners, while also enabling them to access the online marketplaces, search engines, social and product advertising and other digital marketing channels where consumers browse and buy. CommerceHub’s solutions also help its customers integrate with the third-party logistics providers, including fulfillment and delivery providers, that take purchased products to the consumer’s doorstep.
CommerceHub was founded in 1997 in Albany, New York by Frank Poore, the company’s President and Chief Executive Officer, and Richard Jones, the company’s Chief Technology Officer.
Frank is responsible for the company‘s overall vision, strategy and execution. After founding CommerceHub in 1997, Frank led the company from initial concept through its establishment as an industry leader, selling CommerceHub to Liberty Interactive in 2006. In 2013 Frank returned as CEO to transform CommerceHub from a data logistics company to a merchandising and fulfillment platform. In between, Frank pioneered the use of mobile technology in the music industry, launching successful apps for Kenny Chesney and major music festivals. Prior to CommerceHub, Frank developed one of the first corporate intranets for Nike’s World Finance Division. He served as a combat radioman in the U.S. Army, and earned an MBA from the University at Albany. Frank is an avid hockey fan.
Richard is responsible for engineering and product management, computing infrastructure and operations, supplier onboarding, and customer support. He has over 16 years of experience in delivering cloud-based supply chain and merchandising solutions to top North American retailers. He is the primary architect of the CommerceHub platform. Along with a BS in Mathematics and MS in Computer Science, Richard’s supply chain expertise is augmented by experience in automated theorem proving, video game AI, and Big Data analytics. Richard is also an avid latin dancer.
Mark is responsible for financial strategy and operations. Mark is dedicated to maximizing long-term shareholder value and ensuring a balanced portfolio of growth initiatives. Mark brings more than 30 years of experience to CommerceHub, including extensive operational and financial experiences with global publicly and privately held companies. Before CommerceHub, Mark was Chief Financial Officer of Sonus Networks, Inc. Prior to that role, he served as Chief Financial Officer of Siemens Enterprise Communications Limited; President and CEO at Telcordia Technologies, Inc.; Senior Vice President and CFO at Telecordia Technologies; Chief Financial Officer of Symbol Technologies Inc. and Chief Financial Officer of Agere Systems Inc. Mark earned his M.B.A from Columbia University Graduate School of Business and holds a bachelor’s degree in economics from Dartmouth College. Mark grew up in Maine and is an avid skier.
John is responsible for the operation of all production systems and internal IT for CommerceHub. Prior to joining CommerceHub, John was the CIO and Head of Americas Operations at Take-Two Interactive Software, Inc. (Nasdaq: TTWO) where he led the creation of high availability geo-redundant data centers, built on-line gaming infrastructure supporting millions of concurrent game players for Grand Theft Auto, Max Payne and NBA 2K titles, consolidated multiple global ERP systems, and transformed product distribution to an effective 3PL model. Before Take-Two, John served as CIO of Trans World Entertainment (Nasdaq: TWMC) and spent several years in leadership roles at GE. He earned both his Bachelor of Science and Master’s in Engineering from Rensselaer Polytechnic Institute. John is a Six Sigma Black Belt, a Computerworld Premier 100 Honoree, and an avid theater-goer, especially when his daughter is performing.
Mike is responsible for the commercial strategy, alignment, and development of the organization, to drive business growth and market share. He has over 10 years of experience in public-company financial leadership positions in the e-commerce and Medical Device industries, after starting his career in public accounting. He is a CPA in the State of New York and received his BS in Accounting from SUNY at Albany. Mike has two sons that keep him on the go.
Doug is responsible for providing legal direction and support for CommerceHub’s legal and business needs. Before joining CommerceHub, Doug served for ten years as in-house counsel to Infor, a multi-national software-as-a-service (SaaS) and on-premises enterprise software company with over 14,000 employees and operations in over 200 countries and territories. Prior to that, Doug was a transactional lawyer for six years at Mintz Levin Cohn Ferris Glovsky and Popeo PC, a full-service Boston law firm where he represented companies and investors in corporate finance, M&A and securities transactions, and a wide array of general corporate matters. After graduating from Boston College Law School, Doug served as a law clerk to the Hon. Justice Neil Lynch at the Massachusetts Supreme Judicial Court. Doug enjoys skiing and snowboarding, live music and has an unhealthy interest in Boston sports teams.
Kathleen is responsible for managing teams collectively responsible for product and services delivery, which includes platform on-boarding, customer service, product training and other advisory services. Previously the Vice President of Operations, she’s delivered tremendous value leading the platform operations teams that support the growing network. Kathleen’s 30+ year career spans a diverse portfolio of companies including Albany-based Capital District Physicians’ Health Plan (CDPHP), Bank of America, Viewlocity, Inc. Factory Automation & Computer Technologies Inc., and Computer Integrated Modular Manufacturing. She received her MBA and BS in Computer & Systems Engineering from RPI in Troy, NY. In her free time she is an avid gardener, photographer, fitness instructor and adventure traveler.
Would you like to learn more?
Shoppers want more choice and a better shopping experience.
Brands and retailers need better ways to connect and grow.
CommerceHub is here to help!