The Future of Commerce

There is vast, untapped opportunity for strategic-minded retailers and brands that are open to innovation and ready to grow.

Only CommerceHub Offers:

Pioneered and perfected drop-shipping capabilities

One connection to marketplaces, search and social

Efficient and scalable supplier onboarding and connectivity

Access to live, dedicated customer support teams

CommerceHub was founded in 1997 by Frank Poore and Richard Jones. We are a leading provider of cloud-based ecommerce fulfillment and marketing solutions for large retailers, marketplaces, consumer brands and their suppliers. We help our customers implement strategies that increase revenue through high-volume drop-ship programs and create meaningful operational efficiency in their ecommerce supply chain with customized business rules and processes.

Our customers include more than 15,000 top retailers, brands and suppliers, including The Home Depot, Macy’s, Best Buy, Dick’s Sporting Goods and more, who use our platform every day to generate consumer demand, fulfill customer orders and facilitate the delivery of products to customers. CommerceHub enables the fulfillment of goods worth an estimated $30 billion in GMV annually. CommerceHub is headquartered in Albany, New York with additional offices in Lehi, UT, Seattle, WA and Hertford, England.

Your One Connection to the Retail Ecosystem

Retailers and Suppliers

Products and Consumers

Brands and Marketplaces

Shipments and Carriers

Trusted. Connected. Respected.

 
Retailers
Brands
Marketplaces
Search & Social

Grow With The Leader

$35B

Gross Merchandise Value enabled annually

15,000+

Integrated suppliers, brands & distributors

Millions

of SKUs managed

Executive Team

Bryan Dove
Bryan Dove Chief Executive Officer

A product creator with an adeptness for leading highly successful teams, Bryan brings his passion for innovation, commitment to quality and customer-centric product and marketing approach to his role as CEO of CommerceHub. Bryan began his career architecting technology solutions that changed the healthcare industry. He has had successful tenures at tech giants — Microsoft, Skype and Amazon Web Services — where he led large-scale engineering and product teams focused on innovation and high-growth initiatives. Most recently, he spent five years at Skyscanner, a global travel marketplace, culminating in leading the company as CEO. During his time at Skyscanner, he led a team of 2,000 across eight countries on three continents that grew to more than $25 billion in travel spend annually across 800 million travelers in over 80 markets.

Matthew Hardy
Matthew Hardy Chief Financial Officer

As Chief Financial Officer, Matthew oversees the company’s accounting, finance, risk management and budgeting functions. His extensive experience includes over twenty years leading finance organizations at SaaS and software companies, including over a decade in CFO roles. Prior to joining CommerceHub, Matthew served as CFO at Illuminate Education, one of the portfolio companies of CommerceHub’s lead investor, Insight Partners. He previously held CFO positions at InMoment, Telesign and LiveOffice, and key finance leadership roles at Intuit, Digital Insight and CSFB. Matthew has an MBA in Finance from The Wharton School and a Bachelor’s degree from Brigham Young University.

Blaine Nielsen
Blaine Nielsen SVP of Customer Success

Blaine leads the development of CommerceHub’s product roadmap and go-to-market strategy. He served as SVP of Operations and Product at Dsco. He was one of the 11 founding team members of Dsco. Blaine has a MS and BS in accounting from Brigham Young University. He enjoys being in the outdoors and spending time with his eight children.

Doug Wolfson
Doug Wolfson General Counsel & Secretary

Doug is responsible for providing legal direction and support for CommerceHub’s legal and business needs. Before joining CommerceHub, Doug served for ten years as in-house counsel to Infor, a multi-national software-as-a-service (SaaS) and on-premises enterprise software company with over 14,000 employees and operations in over 200 countries and territories. Prior to that, Doug was a transactional lawyer for six years at Mintz Levin Cohn Ferris Glovsky and Popeo PC, a full-service Boston law firm where he represented companies and investors in corporate finance, M&A and securities transactions, and a wide array of general corporate matters. After graduating from Boston College Law School, Doug served as a law clerk to the Hon. Justice Neil Lynch at the Massachusetts Supreme Judicial Court. Doug enjoys skiing and snowboarding, live music and has an unhealthy interest in Boston sports teams.

Mark Grilli
Mark Grilli Chief Marketing Officer

As CommerceHub CMO, Mark leads the team responsible for go-to-market planning and execution, corporate marketing and communications, product marketing, branding, demand generation and pricing. He is a passionate marketer with an emphasis on developing both great creative and metrics-driven execution, serving as a strong advocate for the customer and creating a great customer experience. Prior to joining CommerceHub, Mark served as SVP of Product Marketing for Zendesk, and spent 14 years at Adobe Systems, where he was Vice President of Product Marketing. He also previously held leadership roles at Webex Communications. Mark has an MBA from Pepperdine University and a BA from the University of California at Santa Barbara.

Adam Denenberg
Adam Denenberg Chief Technology Officer

Adam serves as CTO leading the company’s engineering, security, and IT teams. He is a transformative senior technology executive with extensive experience in technology leadership, strategy, and execution of large scale, global initiatives. Adam takes a customer-centric approach to innovation, understanding how to partner with key business stakeholders and turn requirements into a high value technology product or platform that drives desired customer outcomes. Adam’s previous experience includes CTO at iHeart Radio, SVP of Customer Solutions and VP of Engineering at Fastly, SVP of Engineering at Thomson Reuters, VP of Engineering at the Huffington Post, and additional engineering leadership roles at leading technology and media companies. Adam has a BS Degree in Computer Science, Physics from the University at Albany, SUNY.

Erik Morton
Erik Morton SVP, Strategy

Erik is responsible for setting the overall strategy and vision for the company. He leads corporate development activities, including M&A, and strategic management initiatives to support the operationalization of the company’s strategy into enterprise-wide goals and objectives. In addition, Erik oversees CommerceHub’s business intelligence/analytics team.  Erik has been with CommerceHub for 22 years. He started as an intern. He briefly left CommerceHub in 2006 to start a consulting and software development lab that launched multiple ecommerce products, including a product content management system and a supplier search engine, and transformed a small newswire service into a cloud-based EdTech provider with over 500 university customers. Erik rejoined CommerceHub in 2012 to help reposition and grow the company. He has his MBA and BA in business administration from the State University of New York at Albany. Erik enjoys spending time with his family.

Janay Jespersen
Janay Jespersen SVP of People Strategy

Janay leads CommerceHub’s People team. She has a passion for creating and building high-performing workplace cultures. She brings more than 14 years of HR experience building teams and fostering career and professional development and growth at fast-moving tech companies. Prior to joining CommerceHub, Janay served as VP of People Strategy at Dsco. Janay graduated from Westminster College, in Salt Lake City, Utah. Outside of work, Janay enjoys spending time with her family and is an avid yogi, Peloton rider and loves going to the ballet.

John Reagh
John Reagh SVP, Sales

John leads the global sales team at CommerceHub. He has more than 20 years of success in strategic revenue leadership roles at early-stage tech companies and leading enterprise software companies, including Expertvoice, Infopia, Siebel (Oracle), and NetSuite (Oracle).  John has a BS in finance, with a minor in marketing, from Brigham Young University’s Marriott School of Business Management. He is highly passionate about all things with engines, tires and wings.

Mike Nelsen
Mike Nelsen SVP, Corporate Development

Mike is responsible for all business and client development efforts at CommerceHub. He is considered one of the leading experts on drop-ship fulfillment in the retail industry and was the second employee at QVC.com where he helped launch the site and built its fulfillment operations into one of the industry’s first drop-ship networks with over 300 suppliers powering more than $100 million in sales in 1999. After QVC.com, Mike helped start Craftopia.com, which was sold to HSN. Mike has a BA in Management from Davenport University and enjoys spending time in the outdoors and with his family.

Philip Hall
Philip Hall Managing Director, Europe

Philip serves as Managing Director and is focused on helping grow our European business. He has spent more than 30 years in retail and the CPG sectors, including at Sainsbury’s and Oracle. Philip enjoys a wide range of sporting activities, loves music, history and theatre. Connect with Philip on LinkedIn.

Alyssa J. McClenning
Alyssa J. McClenning Chief of Staff

Alyssa is a seasoned communications leader with extensive political and private sector experience. In her role as Chief of Staff, she reports directly to the CEO advising and assisting the executive leadership team with all strategic communications initiatives to serve customers more effectively. She collaborates across the organization to improve current processes and optimize efficiency and productivity. Alyssa manages internal communications with the goal of fostering a culture centered around the well-being of employees and customers alike. She oversees the company’s brand experience ensuring a customer-centric approach across all communication mediums.
Alyssa has also served as Director of Communications for CommerceHub managing brand positioning and public relations. Prior to joining the company, she ran her own successful communications company. She also spent several years as the strategic communications advisor and spokesperson for The White House Office of Faith-Based and Community Initiatives and USA Freedom Corps, a White House office and policy council serving under President George W. Bush.

Ellie Williams
Ellie Williams VP, Product

Ellie serves as Director of Product and Design. She has over a dozen years of experience as a Product Leader and Founder/CEO, having lead teams across ecommerce, media, sales-assisted, and subscription models for both B2C and B2B. Most recently she served as strategic advisor to healthtech startups, partnering closely with executives, Boards of Directors, and investors on funding, strategic planning and acquisitions.
Most recently, Ellie was VP of Product and Design at Twenty Ideas, a software development agency specializing in the healthtech industry. She also served as VP, Product at Brit + Co, a series C startup. She has a Bachelor’s from the University of Southern California and is a Fellowship Recipient from the University of Pennsylvania’s Wharton School.

Company History

1997

CommerceHub is Founded

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1998

QVC Signs as First Customer

2006

Comcast/QVC makes significant investment in CommerceHub

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2014

CommerceHub opens UK office

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2015

CommerceHub acquires Seattle-based software company Mercent

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2016

CommerceHub goes public on NASDAQ exchange

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2018

Acquired by GTCR & Sycamore Partners

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2020

CommerceHub Acquires Lehi, Ut-based Software Company Dsco

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2020

Strategic Investment  by Insight Partners

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