SUPPLIERS / MANUFACTURERSOverview Integration Testimonials On-Boarding

Onboarding

What is the on-boarding process?

Once notified by your merchant of eligibility for the ONE Connection® program, a Sales Support Specialist from CommerceHub® will contact you.
A set of Introductory Guides are provided that include the connection options available. CommerceHub® Sales Support Specialists are available to help you select the best option.
You will be requested to execute an agreement.
Then you are assigned a CommerceHub® Vendor Implementation Specialist, who will:
- Coordinate supplier merchant-specific guides, a test plan, detailed messaging guides, packing slip guides, and ship code cross-reference tables.
- Provide access to online tutorials.
- Guide you through testing and certification.
Working with the merchants, your Vendor Implementation Specialist migrates you from test to production status.

Vendor Registration

If you need to register and sales support has not contacted you yet, call 518.810.0700 ext 5.

CommerceHub® supports many different file formats including EDI, Flat File, and XML...and connectivity options including web-enabled file transfer, VAN, AS2, and FTP.

Too complicated for your organization? CommerceHub® also offers a Web-based solution. All you need is internet access, a standard printer and Adobe Acrobat Reader. Simple and easy.