As the largest on-air retailer and second largest U.S. television network, no company was better positioned to leverage the convergence of e-commerce and television-based selling than QVC. Nevertheless, the opportunity put the company at a technical cross road with its supply chain. QVC was experiencing difficulty managing the sheer volume of its large universe of suppliers and needed to establish complete visibility into the transaction process. Download the case study to see how CommerceHub® partnered with QVC to develop advanced supply-chain integration and fulfillment, while meeting and exceeding QVC's corporate standards.
One of the premier distributors of Metalworking and Maintenance, Repair and Operations (MRO) supplies, MSC Industrial Direct (MSC) fulfills purchase orders for over 600,000 industrial products from a network of approximately 3,000 suppliers. With the size of the MSC fulfillment operations, the company faced a challenge in converting its supplier network to an electronic format. Suppliers systems ranged from the electronic EDI and order management systems of large suppliers to the hand processing of orders via fax and phone call with smaller vendors.
Download the case study to see how the pre-built connectivity of the CommerceHub® ONE Connection® platform enabled the MSC Electronic Initiative to seamlessly integrate its supplier network and exceed compliance targets.