OrderStream® is cloud software that facilitates real-time order integration between omnichannel retail partners.
OrderStream connects brands, distributors, retailers, and marketplace providers, providing complete control over the order and fulfillment workflow to ensure outstanding levels of customer service and order fulfillment performance across drop-ship and marketplace programs.
One Connection to All Trading Partners
- Integrate once to any supplier.
- Communicate branded order, inventory, shipment, slips and returns
- Exchange data in any format.
- Transmit information over any protocol.
- Integrate once to connect with multiple retailers and marketplaces.
- Easily meet the order data requirements of any retailer.
- Exchange data in your desired format via web app or automated API
Integrating and orchestrating the omnichannel experience
Brands, Manufacturers, Suppliers, Drop-Shippers and Sellers
North America’s largest retailers, marketplaces and ad channels
Warehouses, Stores, 3PLs, and National, Regional and Local Carriers
Manage Order Fulfillment with Complete Control
- Gain complete lifecycle visibility from order creation through customer delivery.
- Monitor status and set alerts to avoid fulfillment delays before they impact customers.
- Monitor and manage compliance and scorecarding for each fulfillment partner.
Dynamically find the right fulfillment center and the right delivery method to get each order to your customer as quickly, efficiently and cost effectively as possible, helping you achieve an improved customer delivery promise.
Enforce your delivery standards and protect your customers’ shopping experience. Real-time notifications and performance measurement help you identify and resolve problems before they occur.
Fill Rate %
Late Shipment Confirmations
(not requested by the retailer)
Missed Inventory Updates
Navigate cumbersome LTL shipments to meet high customer expectations and deliver efficiently on high-value orders. Full logistical handling helps you select a LTL carrier, manage order states, and accommodate disparate package weight and dimension.
Supplier Onboarding, Testing and Certification
Beyond a robust technology platform, CommerceHub provides a comprehensive onboarding process that guides each supplier through retailer specific testing and certification. Once connected, suppliers have access to day-to-day customer service and technical support to ensure smooth technical operations.