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CommerceHub is setting the standard for others to follow.

Looking to work for a company that is setting the standard instead of following it? CommerceHub is revolutionizing trading partner connectivity with our Supply-on-Demand platform.

We are the leading provider of hosted integration and fulfillment solutions for multi-channel e-commerce merchants and we seek highly competitive and energetic professionals to become innovative team members.

We are currently in an exciting period of balanced growth and stability that provides an ideal work environment for the right individuals. Want to join? Submit your qualified resume to:

To Apply:
By e-mail: Please send resume to jobs@commercehub.com
By mail: Please mail resumes to:

CommerceHub
Attn: Human Resources
255 Fuller Road, Suite 327
Albany, NY 12203

Company Overview:

CommerceHub is a leading provider of hosted supplier integration and order management services for multi-channel retailers. We are currently in an exciting period of balanced growth and stability and are seeking candidates that will help us continue to evolve our business. CommerceHub offers competitive compensation, 401k, health benefits, and outstanding growth opportunities.

Business Analyst

Role Summary:

The successful candidate will work closely with project managers and staff to directly support the selection, or development of internal business systems. The Business Analyst will be engaged in re-engineering business processes across teams and be responsible for developing projects that change those processes.

Responsibilities Include:

Developing project requirements, planning, and working with multiple projects within challenging time frames
Thoroughly document all project requirements, issues, risks, and lessons learned
Communicate progress to project stakeholders in an efficient and effective manner
Coordinate with third-party vendors, and contribute to systems implementation efforts
Contribute to key process improvement efforts across the organization

Qualifications:

BS in Computer Information Systems / Computer Science is preferred
Experience with SQL
Business analysis experience and/or courses required
Excellent communication and documentation skills
Willingness to work in a high performance team environment
Great customer service skills

Additional Consideration For:

Project Management experience/knowledge
Information technology knowledge a plus

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Database Administrator

Summary:

As a key member of our database operations team the candidate will play a vital role in supporting our clustered, high volume 24x7 transaction processing Microsoft SQL Server environment. Working alongside several experienced DBAs, the candidate is expected to help in troubleshooting and resolving production challenges. The candidate will work in a Windows operating system environment with Java applications that connect to backend SQL Server databases.

Key responsibilities for this position include Data Modeling for OLTP and data warehouse, performance tuning and production support. In addition, the successful candidate will also have the opportunities to work on data mining, ETL process enhancement and data warehouse design and implementation.

Qualifications:

B.S. in computer science.
Minimum of two years’ experience as MS-SQL DBA.
Extensive experience in SQL scripting such as stored procedures, triggers and views.
Experience in supporting a mission-critical production environment.
Experience in performance tuning and system monitoring toolsets.
Experience in data model design and implementation.
Demonstrated skills in working under multi-tasking environment.
Experiences in Business Intelligence design and implementation, such as Microsoft Integration Service, Reporting Service and Analysis Service, is desirable.

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Product Management Business Analyst

Description:

The prime responsibility of the Business Analyst (BA) is to develop business requirements for new product initiatives, new client integrations with the existing installed base product, or customizations of existing customer implementations. The BA will participate in requirements gathering from internal or external customers, analyze and fully explicate the business processes and functional requirements that are relevant to the problem domain, deepen the description of requirements in the context of current product capabilities and deployment, and produce deliverables suited for handoff to various technical stakeholders for implementation.

The BA should be experienced in producing most of the following deliverables for both the as-is and to-be conditions of the processes and systems in the scope of work:

Narrative description of the business problem, goals, and high level requirements
Process flow descriptions/ diagrams, UML, sequence diagrams
Business rules
Business object models
Use cases
User roles
Analysis of process design, process commonalities, anomalies, boundary conditions, and error conditions
State transition models
User interface descriptions – UI scenarios, storyboards, visual workflow diagrams, other mock up or prototyping techniques
Operational requirements
Support and service requirements

In some cases the BA will be supporting the requirements development around changes to existing software products and services. In other cases, the BA may be assisting in development of new product proposals and business cases.

The BA will work closely with professional services consultants, account managers, the other members of the product management team, and directly with clients to gather and complete project requirements. The BA will work closely with software development, operations, IT and other technical stakeholders to hand off requirements deliverables that will be used to develop technical designs and specifications that are implementable.

The BA must be experienced in doing this work in the context of online software systems with a relational data base foundation, transaction processing services, and supporting operations and client services.

Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimal Requirements:

Business process analysis and design – describe, analyze, recommend improvements, and conceptualize supporting information systems.
Customer interaction – excellent communications skills in interviewing and presenting to internal and external customers
Financial models and analysis – experience in building, analyzing and making conclusions and recommendations based on financial cost and revenue models, return on investment models and other quantitative analytical tools.
Project management
B.S. degree in computer science, marketing or other relevant field
5+ years of relevant professional experience

Desired:

Professional product management
Negotiating skills
MBA degree, particularly in information systems, finance, product marketing or general marketing

Language Skills:

English

Location & Travel:

Work is performed primarily at CommerceHub offices. Extensive communications with customers and remote staff by email, collaboration tools and online conferences is common.

Some out of town travel is required.
This is an exempt position – your personal situation must enable you to work on whatever schedule is necessary to meet critical commitments. While we seek to limit work commitments outside normal business hours, ability to do that is a requirement of the position.

Download full job description

QA Engineer

Description:

CommerceHub is a leading provider of hosted supplier integration and order management services for multi-channel retailers. We are currently in an exciting period of balanced growth and stability that provides an ideal work environment. This position works with the development team to ensure the delivery of high quality, reliable application solutions.

Responsibilities:

Analyze and test requirements on a project by project basis
Continual Maintenance on Testing Environment Variables
Writing of test plans and testcases for development and execution using project requirements
Risk analysis and support for seamless product release
Troubleshooting problems with in the testing environment that may impact product stability
Contributing to software engineering process improvement efforts across the business

Qualifications/Requirements:

BS in Computer Science or equivalent is highly desired
Strong verbal and written communication skills
Excellent problem-solving and organizational skills

Experience:

Experience in Java/Groovy/Grails is preferred
Knowledge and experience working with SQL statements and programming
Working knowledge of XML or HTML
Industry best practices for requirements and testing
Experience working in a highly dynamic atmosphere, capable of multi-tasking, and able to work within challenging time frames

Additional Desired Experience:

Experience with Selenium or any other automated testing tool
Experience with XPATH and understanding of EDI

This is a challenging growth position which requires an experienced candidate who works well alone or as part of a larger team effort. CommerceHub offers competitive compensation, 401k, health benefits & outstanding growth opportunities.

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Software Operations Business Analyst

Description:

The primary responsibility of the Software Operations Business Analyst (SOBA) is to develop business requirements for internally driven initiatives that focus on improving the operational components required to support a highly available transaction processing system. The SOBA will lead requirements gathering efforts and collaborate with stakeholders to analyze and fully explicate the business processes and functional requirements that are relevant to the problem domain, and produce deliverables suited for handoff to various technical stakeholders for implementation.

The SOBA should be experienced in producing most of the following deliverables for both the as-is and to-be conditions of the processes and systems in the scope of work:

Narrative description of the business problem, goals, and high level requirements
Process flow descriptions/diagrams, UML, sequence diagrams
Use cases
Business object models
User role matrices
Analysis of process design, process commonalities, anomalies, boundary conditions, and error conditions
State transition models
User interface descriptions – UI scenarios, storyboards, visual workflow diagrams, other mock up or prototyping techniques
Operational requirements
Support and service requirements

Depending on business conditions, the SOBA will also act as a Project Manager for some initiatives in addition to performing requirements gathering activities.

Experience:

Minimal Requirements:

Business process analysis and design – describe, analyze, recommend improvements, and conceptualize supporting information systems.
Previous hands-on technical experience.
Customer interaction – excellent communications skills in interviewing and presenting to internal and external customers.
Experience working in an environment that includes online software systems with a relational database foundation, transaction processing services, and supporting operations and client services functions.
Project management experience.
B.S. or B.A degree in a relevant field.
5+ years of relevant professional experience.

Desired:

Experience working in an Agile methodology, such as Scrum
Negotiating skill

Language Skills:

English

Location & Travel:

Work is performed primarily at CommerceHub offices. Extensive communications with customers and remote staff by email, collaboration tools and online conferences is common.

Some out of town travel may be required.

This is an exempt position – your personal situation must enable you to work on whatever schedule is necessary to meet critical commitments. While we seek to limit work commitments outside normal business hours, ability to do that is a requirement of the position.

Download full job description