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CommerceHub is Setting the Standard for
Others to Follow

Looking to work for a company that is setting the standard instead of following it? CommerceHub is revolutionizing e-commerce and omni-channel fulfillment with its Supply-on-Demand platform.

We are the leading provider of hosted integration and fulfillment solutions for multi-channel e-commerce merchants including QVC, Costco and Staples. We seek highly competitive and energetic professionals to become innovative team members. We are currently in an exciting period of balanced growth and stability that provides an ideal work environment for the right individuals.

Want to join? Mail or email your qualified resume to:

CommerceHub
Attn: Human Resources
255 Fuller Road, Suite 327
Albany, NY 12203
jobs@commercehub.com

Current Opportunities:

Customer Support Supervisor

The Customer Support Supervisor leads the Customer Support team in providing outstanding support to our supplier partners. We’re looking for a self-driven individual who will work directly with the Client Services Manager to transform our team from a traditional support model to one that impresses every client with exceptional, immediate, and personalized support, performed with sincerity and enthusiasm.

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Inside Sales Executive

The Inside Sales Executive is responsible for creating interest and selling CommerceHub solutions – specifically the BuySpace product – via outbound sales contact (phone, email) with drop ship suppliers. You’ll identify decision makers, engage in a consultative sales approach, understand the supplier’s business model, provide a BuySpace value proposition that’s relevant to their business, and close the sale. Prospecting and negotiation skills are a must!

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Help Desk Support Technician

The Help Desk Support Technician provides end user support, solving day-to-day issues for CommerceHub’s internal staff.

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UX/UI Designer

A well-designed product reinforces and strengthens the CommerceHub brand and accelerates the speed at which new users adopt our products. The UX/UI Designer’s role is to work with product managers, designers, and developers to guide the direction of our products so that they delight our users.

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Director, Financial Planning & Analysis

The Director of Financial Planning & Analysis is responsible for CommerceHub’s financial planning, budgeting, analysis, and reporting. Some infrequent local travel may be required.

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Billing & Collections Manager

The Billing & Collections Manager provides leadership and day-to-day oversight in the administration of all components of billing, accounts receivable, and cash application processing, to ensure accuracy and timeliness of assigned functions.

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Accounting Intern

The Accounting Intern works directly with the Accounting team in several areas of finance. This full-time internship runs from June 2014 through May 2015, and requires a commitment of 40 hours/week during the summer and 12-15 hours/week during the academic semester.

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Supplier Support Representative

The Supplier Support Representative drives supplier onboarding and provides customer support for CommerceHub’s product management system.

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Partner Setup Specialist

The Partner Setup Specialist is responsible for the day-to-day activities related to onboarding OrderStream partners. You’ll act as the project manager for new connections, and work with partners from the beginning of the sales process until the account/relationship is released to production. Additionally, you’ll be responsible for specific retailer onboarding pipelines and related reporting. This position reports to the Partner Setup Supervisor.

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Vendor Support Representative

As a Vendor Support Representative, you’ll provide our supplier partners with production support for the OrderStream application, as well as providing backup production support for retailer partners.

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Software Operations Analyst

The Software Operations Support team is responsible for the daily operation, system health monitoring, and exception analysis of CommerceHub’s production applications environment. The Software Operations Support team is strategically positioned as both a technical service provider for customer facing departments, and a prevention, remediation, and refinement analysis provider for the software development and business process modeling teams.

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Marketing Communications Manager

We are establishing an agile marketing organization that will support the company’s organizational goals; the Marketing Communications Manager reports to the Vice President of Marketing and serves as a vital member and team leader. The team member is expected to develop and execute programs, and assist in the hiring and managing of a content marketing team.

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E-Commerce Category Manager

The E-Commerce Category Manager grows CommerceHub’s footprint in various categories, such as Shoes, Apparel, Accessories, Appliances, Electronics, Entertainment, Baby, Kids, Toys & Crafts, and Home & Office. You’ll work directly with the largest online retailers in North America to define merchandising strategies and tactics, and to connect with existing or new suppliers and sellers on the CommerceHub network to find new business opportunities online via the drop ship program.

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Senior Software Engineer – Clifton Park Office, BuySpace & ProductStream

The Senior Software Engineer works within our BuySpace/ProductStream engineering group, located in our Clifton Park office. Here you will be working alongside a team of talented engineers on new product development, in a nimble, rapid-paced, and highly rewarding engineering environment.

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Database Administrator

As a key member of our database operations team you will play a vital role in supporting our clustered, high volume 24x7 transaction processing Microsoft SQL Server environment.

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Quality Assurance Engineer

This position works with the development team to ensure the delivery of high-quality, reliable application solutions.

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