CommerceHub helps retailers and brands increase sales and delight shoppers by expanding product assortment, promoting and selling products on the channels that perform, and enabling rapid, on-time customer delivery.
For more than 16 years, CommerceHub has been providing cloud-based technologies and services that enable retailers to radically expand their product offering without inventory risk. CommerceHub makes it possible to achieve 100% compliant integration to any product source, and provides all of the tools necessary to ensure total control over fulfillment, as if the goods were actually owned and shipped by the retailer.
On January 8, 2015, CommerceHub acquired Mercent, a leading retail technology company offering product content management technology enabling profitable, high-growth retail marketing campaigns through channels such as Amazon, eBay, Google Shopping, Facebook and other major digital advertising programs.
In 2015, the combined company sourced and processed an estimated $11.6 billion dollars of GMV for retailer and brand customers. Today, CommerceHub is integrated with more than 200 enterprise retailers, all major North American marketplaces and online shopping channels, and more than 9,000 brands and distributors — enabling massive promotional reach and product supply. Delivery excellence is achieved through partnerships with all major carriers and a network of geographically distributed 3PLs. To facilitate ecommerce growth for its customers, CommerceHub optimizes 50 million unique product SKUs for data compliance, channel syndication and sales performance.
Founded in 1997 by Frank Poore and Richard Jones, CommerceHub today is a wholly owned subsidiary of Liberty Ventures (Nasdaq:LVNTA) and is headquartered in the heart of New York’s Tech Valley.
Frank is responsible for the company‘s overall vision, strategy and execution. After founding CommerceHub in 1997, Frank led the company from initial concept through its establishment as an industry leader, selling CommerceHub to Liberty Interactive in 2006. In 2013 Frank returned as CEO to transform CommerceHub from a data logistics company to a merchandising and fulfillment platform. In between, Frank pioneered the use of mobile technology in the music industry, launching successful apps for Kenny Chesney and major music festivals. Prior to CommerceHub, Frank developed one of the first corporate intranets for Nike’s World Finance Division. He served as a combat radioman in the U.S. Army, and earned an MBA from the University at Albany. Frank is an avid hockey fan.
Richard is responsible for engineering and product management, computing infrastructure and operations, supplier onboarding, and customer support. He has over 16 years of experience in delivering cloud-based supply chain and merchandising solutions to top North American retailers. He is the primary architect of the CommerceHub platform. Along with a BS in Mathematics and MS in Computer Science, Richard’s supply chain expertise is augmented by experience in automated theorem proving, video game AI, and Big Data analytics. Richard is also an avid latin dancer.
Bob is responsible for all financial and administrative aspects of CommerceHub. His distinguished career includes 17 years at General Electric, where he held CFO and CEO titles within global GE Financial Services divisions. Bob successfully drove product expansion and M&A activities for GE, spending many years in Hong Kong and Southeast Asia. He is a CPA, having earned his BS from Siena College and his MBA in Finance from the NYU Stern School of Business. Bob is also an accomplished cyclist and runner.
Joe is responsible for global sales and customer success at CommerceHub. Prior, Joe spent nearly a decade at IBM Commerce in various roles. His last position at IBM was as their Commerce Sales Leader where he had global responsibility for IBM’s Selling, Fulfillment, & Merchandising offerings. While at IBM, Joe was inducted into the prestigious IBM Industry Academy for his eminence in Retail. Prior to IBM, he was a founding member of Abercrombie & Fitch’s E-commerce business unit where he led building the digital shopping experience from the ground up. He holds a Bachelor’s degree in Computer Engineering as well as a Masters in Business Administration from Ohio State University. Joe is a licensed soccer coach – when he is not in the office, you can find him on the pitch.
Mike is responsible for all business and client development efforts at CommerceHub. He is one of the retail industry‘s top experts on drop-ship fulfillment. Prior to CommerceHub, Mike helped launch QVC.com as employee number 2. There he built fulfillment operations from the ground up, including one of the industry’s first drop-ship networks of 300+ suppliers that powered $100+ million in 1999. After QVC.com, Mike helped start Craftopia.com, which was sold to HSN. Mike is also the father of three athletic sons, traveling over 5,000 miles a year for games and tournaments.
John is responsible for the operation of all production systems and internal IT for CommerceHub. Prior to joining CommerceHub, John was the CIO and Head of Americas Operations at Take-Two Interactive Software, Inc. (Nasdaq: TTWO) where he led the creation of high availability geo-redundant data centers, built on-line gaming infrastructure supporting millions of concurrent game players for Grand Theft Auto, Max Payne and NBA 2K titles, consolidated multiple global ERP systems, and transformed product distribution to an effective 3PL model. Before Take-Two, John served as CIO of Trans World Entertainment (Nasdaq: TWMC) and spent several years in leadership roles at GE. He earned both his Bachelor of Science and Master’s in Engineering from Rensselaer Polytechnic Institute. John is a Six Sigma Black Belt, a Computerworld Premier 100 Honoree, and an avid theater-goer, especially when his daughter is performing.
Eric is responsible for CommerceHub marketing strategy and programs, leading the company in achieving its industry engagement, product adoption, market share and revenue goals. Eric joined CommerceHub through the 2015 acquisition of ecommerce marketing company Mercent which he founded and led for ten years as CEO. In the span of his career, Best has founded five successful technology product and service companies including MindCorps, a profitable, high-growth software consultancy that served the Internet and Fortune 500 markets before its acquisition by Amazon.com. Joining Amazon.com, Best managed business development for the Amazon.com Commerce Network working on the deal teams for Amazon’s first major brick-and-mortar partnerships. Eric is a busy dad, an avid Nordic skier, and fan of esoteric electronic music.
Would you like to learn more?
Shoppers want more choice and a better shopping experience.
Brands and retailers need better ways to connect and grow.
CommerceHub is here to help!